Local pickup is offered from our address in Maclagan, QLD . This option is free and can be selected at checkout. Please keep in mind that orders take typically 2-5  business days to be processed before your order will be ready for collection. Last minute orders can be accommodated for if contact us prior to placing your order.

Please do not select Local Pickup if you do not plan on collecting your order within 10 Business days. An invoice for postage will be provided for those who do not collect or plan to collect their order.

Once you have received your tracking number, we cannot refund your order due to change of mind or a ‘mistake’.

Refunds or replacements are offered for items that arrive damaged, broken or are not what was ordered. You may be required to provide photos and other evidence to show why a refund is needed. If your items have been ‘lost’ in transit, please direct enquiries to Australia Post and contact us if further help is required.

Please understand this as we are a small business trying to provide the best service possible and cannot accept refunds for unfair reasoning.

Orders are processed within 2-4 business days of being received and sent from Maclagan, QLD 4352. After this processing time, any queries regarding arrival should be directed to Australia Post. Once you are provided with a tracking number, it is out of our hands.

Standard $15: 2-7 Business Days*

Express $20: 1-2 Business Days*

Please order ahead of time if needed for a special occasion or be in contact with us and we will try our best to accommodate within your time frame. 

*Australia Post guide for delivery is subject to change unexpectedly and without notice. Please order ahead of time during busy periods such as public holidays and in the lead up to Christmas.